Contact information

Contact & Grievance Redressal

Last Updated: 24 September 2026

Chericious is committed to providing customers with a clear and accessible channel for questions, complaints, orders, refunds, product concerns, and other customer-service matters.

Customer Support

Legal Entity: Divfruit and Food
Trade Name: Chericious
Website: chericious.com
Email: info@chericious.com
WhatsApp: +91 9099100155

Please include your order number whenever contacting us about an existing order.

Grievance Officer

For complaints or concerns that have not been satisfactorily resolved through customer support, you may contact our designated grievance officer:

Name: [Grievance Officer Name]
Designation: Grievance Officer
Email: [Grievance Email]
Phone: +91 9099100155
Address: B107, Shivalik Platinum, Judges Bunglow Road, Ahmedabad – 380054, Gujarat, India

We will make reasonable efforts to acknowledge and address complaints within the timeframes prescribed under applicable law.

Information to Include

To help us resolve your concern efficiently, please provide:

* Name
* Order number, if applicable
* Registered mobile number/email
* Description of the complaint
* Relevant photographs/videos/documents, where applicable

Product Complaints

For complaints relating to food quality, packaging, damage, contamination, incorrect products, or other product concerns, please retain the product and packaging until the matter has been investigated.

The batch number, manufacturing information, best-before date, and other product information may be required for investigation.

Policy Updates

Chericious may update this page from time to time to reflect changes in our business operations or applicable legal requirements.